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Featured New Projects

Albania: Re-engineering of Public Services for Agency for the Delivery of Integrated Services

JC&A is assisting Deloitte Albania in the processes re- engineering of 374 public service offered by 11 public Institutions of Albania. The beneficiary of this flagship project of the government is the Agency for the Delivery of Intergraded Services Albania (ADISA). The aim of the Government is to achieve a reduction of 25% in the service delivery time for citizens and business of Albania.

The work includes activities such as:

  • Setting up the baseline, in particular through an adapted Standard Cost Measurement methodology.
  • Proposing administrative simplification options
  • Designing organization model changes
  • Proposing Information Technology solutions
  • Transposing accepted recommendation into the legal and administrative systems of the country (that is eliminating and amending laws, by laws and internal regulations and manuals.

JC&A has been asked to provide training and capacity building of the reform team and ADISA personal on the different methodological aspects, options and tools.

Albania, ADISA – Government of Albania, under contract to Deloitte, 2016.

El Salvador: Regulatory Impact Analysis Training

Delivery of training on Regulatory Impact Assessment (RIA) to relevant government officials from the Government of El Salvador, private sector and staff from FOMILENIO II. Course participants should understand how to prepare an impact analysis for use in the formulation of public policies, increasing the skills needed to produce and use RIA in regulatory decisions through a mixture of theory, case studies and participatory group work, using international best practices.

El Salvador, Millenium Challenge Corporation (MCC) through Fondo del Milenio II (FOMILENIO II), 2016.